![]() ![]() How to receive support in your preferred languageĪll Dropbox customers have access to support in English. Live chat and phone support are available during your local business hours, 9:00 am – 5:00 pm. ![]() ![]() Business users on the Enterprise plan can expect a response from email support within 1 hour, any day of the week.Plus, Family, Professional, and business users can expect an email response from support within 1 business day (Monday–Friday).Customers of all account types can use the help center, community forums, and chatbot 24 hours a day, 7 days a week. ![]()
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